Platform | Empowerment and adaption conditions | Level | Results in terms of sustainability | |
7-11 | Empowerment | 1. Co-existence philosophy 2. Extensive sale force 3. Information technology 4. DIY services for their customers | Strong | 1. 7-11 involves a wide range of services such as foods, commodities, books, and telecommunication. 2. New services emerge continuously. 3. High brand loyalty 4. 7-11 is an organic organization which is always responding to environmental changes |
Adaption | 1. Delivering market information to small firms 2. Connecting to other firms 3. Involving customers in the service process | Middle | ||
eBay | Empowerment | 1. Cooperation with complementary service companies 2. Information technology for searching and auctions | Strong | 1. Continually internationalizing eBay into world countries 2. Business scale is growing in terms of number of employees, sale items, revenue, and etc. 3. Continuously improving auction services for transaction convenience and safety 4. High turnover rate of sale items to maintain novelty for users |
Adaption | 1. Create an organic eco-system for empowered buyer and sellers 2. Worldwide replication of the service model | Middle | ||
Hollywood | Empowerment | 1. Main producers as coordinators and channels between customer side and supply side 2. Empowering an old story to create market value | Middle | 1. Keep innovating with movie productions such as 3D movies and business models (DVD, original soundtrack, and etc.) 2. Being a main player in the global movie market for a long time 3. New players, for example Pixar Animation, emerged to support innovation in movie production |
Adaption | 1. Constructing a networking for cooperation 2. Accessing market information through main producers | Strong | ||
iTunes store | Empowerment | 1. Collecting APPs on a platform 2. Enriching the content pool by introducing others’ content. 3. Information technology 4. A mechanism for rapid feedback from users | Strong | 1. Accumulation of content 2. Upgrading the value of the music service 3. Creating industrial growth 4. Attracting more and more content creators 5. Enhancing innovation in the APPs market |
Adaption | 1. Creating a centralized eco-system for empowered buyer and sellers 2. Creating a cross-device platform | Strong |